yss-project/src/app/pages/customer-service/dashboard/dashboard.ts

// 客服工作台 - 对接Parse Server真实数据
import { Component, OnInit, OnDestroy, signal, computed } from '@angular/core';
import { CommonModule } from '@angular/common';
import { FormsModule } from '@angular/forms';
import { RouterModule, Router, ActivatedRoute } from '@angular/router';
import { ProfileService } from '../../../services/profile.service';
import { UrgentTaskService } from '../../../services/urgent-task.service';
import { ActivityLogService } from '../../../services/activity-log.service';
import { FmodeParse, FmodeObject } from 'fmode-ng/parse';

const Parse = FmodeParse.with('nova');

// 项目数据接口
interface ProjectData {
  id: string;
  title: string;
  customerName: string;
  customerPhone?: string;
  status: string;
  stage: string;
  assigneeName?: string;
  createdAt: Date;
  updatedAt: Date;
  deadline?: Date;
  priority?: string;
  description?: string;
}

// 任务数据接口
interface Task {
  id: string;
  projectId: string;
  projectName: string;
  title: string;
  stage: string;
  deadline: Date;
  isOverdue: boolean;
  isCompleted: boolean;
  priority: 'high' | 'medium' | 'low';
  assignee: string;
  description?: string;
  status: string;
}

// 项目更新联合类型
interface ProjectUpdate {
  id: string;
  name?: string;
  customerName: string;
  status: string;
  updatedAt?: Date;
  createdAt?: Date;
}

interface FeedbackUpdate {
  id: string;
  customerName: string;
  content: string;
  status: string;
  createdAt: Date;
  feedbackType: string;
}

// 项目类型（用于项目动态）
interface Project {
  id: string;
  name: string;
  customerName: string;
  status: string;
  updatedAt?: Date;
  createdAt?: Date;
  deadline?: Date;
}

// 客户反馈类型
interface CustomerFeedback {
  id: string;
  projectId: string;
  customerName: string;
  content: string;
  status: string;
  createdAt: Date;
}

@Component({
  selector: 'app-dashboard',
  standalone: true,
  imports: [CommonModule, FormsModule, RouterModule],
  templateUrl: './dashboard.html',
  styleUrls: ['./dashboard.scss', './dashboard-urgent-tasks-enhanced.scss', '../customer-service-styles.scss']
}) 
export class Dashboard implements OnInit, OnDestroy {
  // 数据看板统计
  stats = {
    totalProjects: signal(0), // 项目总数
    newConsultations: signal(0), // 新咨询数
    pendingAssignments: signal(0), // 待分配项目数（原待派单数）
    exceptionProjects: signal(0), // 异常项目数
    afterSalesCount: signal(0) // 售后服务数量
  };
  
  // 紧急任务列表
  urgentTasks = signal<Task[]>([]);

  // 任务处理状态
  taskProcessingState = signal<Partial<Record<string, { inProgress: boolean; progress: number }>>>({});
  
  // 新增：待跟进尾款项目列表（真实数据）
  pendingFinalPaymentProjects = signal<Array<{
    id: string;
    projectId: string;
    projectName: string;
    customerName: string;
    customerPhone: string;
    finalPaymentAmount: number;
    dueDate: Date;
    status: string;
    overdueDay: number;
  }>>([]);
  
  // 项目动态流
  projectUpdates = signal<(Project | CustomerFeedback)[]>([]);
  
  // 搜索关键词
  searchTerm = signal('');
  
  // 筛选后的项目更新
  filteredUpdates = computed(() => {
    if (!this.searchTerm()) return this.projectUpdates();
    
    return this.projectUpdates().filter(item => {
      if ('name' in item) {
        // 项目
        return item.name.toLowerCase().includes(this.searchTerm().toLowerCase()) ||
               item.customerName.toLowerCase().includes(this.searchTerm().toLowerCase()) ||
               item.status.toLowerCase().includes(this.searchTerm().toLowerCase());
      } else {
        // 反馈
        return 'content' in item && item.content.toLowerCase().includes(this.searchTerm().toLowerCase()) ||
               'status' in item && item.status.toLowerCase().includes(this.searchTerm().toLowerCase());
      }
    });
  });

  currentDate = new Date();
  
  // 回到顶部按钮可见性信号
  showBackToTopSignal = signal(false);

  // 任务表单可见性
  isTaskFormVisible = signal(false);
  
  // 项目列表（用于下拉选择）
  projectList = signal<any[]>([]);
  
  // 空间列表（用于下拉选择）
  spaceList = signal<any[]>([]);
  
  // 团队成员列表（用于指派）
  teamMembers = signal<any[]>([]);
  
  // 新任务数据
  newTask: any = {
    title: '',
    description: '',
    projectId: '',
    spaceId: '',
    stage: '订单分配',
    region: '',
    priority: 'high',
    assigneeId: '',
    deadline: new Date()
  };
  
  // 用于日期时间输入的属性
  deadlineInput = '';
  
  // 预设快捷时长选项
  timePresets = [
    { label: '1小时内', hours: 1 },
    { label: '3小时内', hours: 3 },
    { label: '6小时内', hours: 6 },
    { label: '12小时内', hours: 12 },
    { label: '24小时内', hours: 24 }
  ];
  
  // 选中的预设时长
  selectedPreset = '';
  
  // 自定义时间弹窗可见性
  isCustomTimeVisible = false;
  
  // 自定义选择的日期和时间
  customDate = new Date();
  customTime = '';
  
  // 错误提示信息
  deadlineError = '';
  
  // 提交按钮是否禁用
  isSubmitDisabled = false;
  
  // 下拉框可见性
  deadlineDropdownVisible = false;
  
  // 日期范围限制
  get todayDate(): string {
    return new Date().toISOString().split('T')[0];
  }
  
  get sevenDaysLaterDate(): string {
    const date = new Date();
    date.setDate(date.getDate() + 7);
    return date.toISOString().split('T')[0];
  }


  constructor(
    private router: Router,
    private route: ActivatedRoute,
    private profileService: ProfileService,
    private urgentTaskService: UrgentTaskService,
    private activityLogService: ActivityLogService
  ) {}

  // 当前用户和公司信息
  currentUser = signal<any>(null);
  company = signal<any>(null);

  // 初始化用户和公司信息
  private async initializeUserAndCompany(): Promise<void> {
    try {
      const profile = await this.profileService.getCurrentProfile();
      this.currentUser.set(profile);
      
      // 获取公司信息 - 映三色帐套
      const companyQuery = new Parse.Query('Company');
      companyQuery.equalTo('objectId', 'cDL6R1hgSi');
      const company = await companyQuery.first();
      
      if (!company) {
        throw new Error('未找到公司信息');
      }
      
      this.company.set(company);
      console.log('✅ 用户和公司信息初始化完成');
    } catch (error) {
      console.error('❌ 用户和公司信息初始化失败:', error);
      throw error;
    }
  }

  // 获取公司指针
  private getCompanyPointer(): any {
    if (!this.company()) {
      throw new Error('公司信息未加载');
    }
    return {
      __type: 'Pointer',
      className: 'Company',
      objectId: this.company().id
    };
  }

  // 创建带公司过滤的查询
  private createQuery(className: string): any {
    const query = new Parse.Query(className);
    query.equalTo('company', this.getCompanyPointer());
    query.notEqualTo('isDeleted', true);
    return query;
  }

  async ngOnInit(): Promise<void> {
    try {
      await this.initializeUserAndCompany();
      await this.loadDashboardData();
    // 添加滚动事件监听
    window.addEventListener('scroll', this.onScroll.bind(this));
    } catch (error) {
      console.error('❌ 客服工作台初始化失败:', error);
    }
  }

  // 加载仪表板数据
  private async loadDashboardData(): Promise<void> {
    try {
      await Promise.all([
        this.loadConsultationStats(),
        this.loadUrgentTasks(),
        this.loadProjectUpdates(),
        this.loadCRMQueues(),
        this.loadPendingFinalPaymentProjects()
      ]);
      console.log('✅ 客服仪表板数据加载完成');
    } catch (error) {
      console.error('❌ 客服仪表板数据加载失败:', error);
      throw error;
    }
  }

  // 加载咨询统计数据
  private async loadConsultationStats(): Promise<void> {
    try {
      const todayStart = new Date();
      todayStart.setHours(0, 0, 0, 0);

      // 项目总数
      const totalProjectQuery = this.createQuery('Project');
      const totalProjects = await totalProjectQuery.count();
      this.stats.totalProjects.set(totalProjects);

      // 新咨询数（今日新增的项目）
      const consultationQuery = this.createQuery('Project');
      consultationQuery.greaterThanOrEqualTo('createdAt', todayStart);
      const newConsultations = await consultationQuery.count();
      this.stats.newConsultations.set(newConsultations);

      // 待分配项目数（阶段处于"订单分配"的项目）
      // 参考组长工作台的筛选逻辑：根据四大板块筛选
      // 订单分配阶段包括：order, pendingApproval, pendingAssignment, 订单分配, 待审批, 待分配
      
      // 查询所有项目，然后在客户端筛选（与组长工作台保持一致）
      const allProjectsQuery = this.createQuery('Project');
      allProjectsQuery.limit(1000); // 限制最多1000个项目
      const allProjects = await allProjectsQuery.find();
      
      // 使用与组长工作台相同的筛选逻辑
      const orderPhaseProjects = allProjects.filter(p => {
        const currentStage = p.get('currentStage') || '';
        const stage = p.get('stage') || '';
        const stageValue = (currentStage || stage).toString().trim().toLowerCase();
        
        // 订单分配阶段的所有变体（与组长工作台mapStageToCorePhase保持一致）
        const isOrderPhase = stageValue === 'order' || 
               stageValue === 'pendingapproval' || 
               stageValue === 'pendingassignment' ||
               stageValue === '订单分配' ||
               stageValue === '待审批' ||
               stageValue === '待分配';
        
        // 调试日志：输出每个项目的阶段信息
        if (isOrderPhase) {
          console.log(`📋 订单分配项目: ${p.get('title')}, currentStage="${currentStage}", stage="${stage}", 匹配值="${stageValue}"`);
        }
        
        return isOrderPhase;
      });
      
      const pendingAssignments = orderPhaseProjects.length;
      this.stats.pendingAssignments.set(pendingAssignments);
      
      console.log(`✅ 待分配项目统计: 总项目数=${allProjects.length}, 订单分配阶段项目数=${pendingAssignments}`);

      // 异常项目数（使用ProjectIssue表）
      const issueQuery = this.createQuery('ProjectIssue');
      issueQuery.equalTo('priority', 'high');
      issueQuery.equalTo('status', 'open');
      const exceptionProjects = await issueQuery.count();
      this.stats.exceptionProjects.set(exceptionProjects);

      // 售后服务数量（使用ProjectFeedback表，类型为投诉的待处理反馈）
      const feedbackQuery = this.createQuery('ProjectFeedback');
      feedbackQuery.equalTo('status', 'pending');
      feedbackQuery.equalTo('feedbackType', 'complaint');
      const afterSalesCount = await feedbackQuery.count();
      this.stats.afterSalesCount.set(afterSalesCount);

      console.log(`✅ 咨询统计: 项目总数${totalProjects}, 新咨询${newConsultations}, 待分配${pendingAssignments}, 异常${exceptionProjects}, 售后${afterSalesCount}`);
    } catch (error) {
      console.error('❌ 咨询统计加载失败:', error);
      // 不抛出错误，允许其他数据继续加载
    }
  }

  // 降级到模拟数据
  private loadMockData(): void {
    console.warn('⚠️ 使用模拟数据');
    this.loadUrgentTasks();
    this.loadProjectUpdates();
    this.loadCRMQueues();
    // loadPendingFinalPaymentProjects 已改为异步真实数据查询
  }

  // 添加滚动事件处理方法
  private onScroll(): void {
    this.showBackToTopSignal.set(window.scrollY > 300);
  }
  
  // 添加显示回到顶部按钮的计算属性
  showBackToTop = computed(() => this.showBackToTopSignal());

  // 清理事件监听器
  ngOnDestroy(): void {
    window.removeEventListener('scroll', this.onScroll.bind(this));
  }

  // 添加scrollToTop方法
  scrollToTop(): void {
    window.scrollTo({
      top: 0,
      behavior: 'smooth'
    });
  }

  // 查看人员考勤
  viewAttendance(): void {
    this.router.navigate(['/hr/attendance']);
  }
  
  // 加载紧急任务
  private async loadUrgentTasks(): Promise<void> {
    try {
      // 使用UrgentTaskService加载紧急事项
      const result = await this.urgentTaskService.findUrgentTasks({
        isCompleted: false
      }, 1, 20);
      
      // 转换数据格式以兼容现有UI
      const formattedTasks: Task[] = result.tasks.map(task => ({
        id: task.id,
        projectId: task.projectId,
        projectName: task.projectName,
        title: task.title,
        stage: task.stage,
        deadline: task.deadline,
        isOverdue: task.isOverdue,
        isCompleted: task.isCompleted,
        priority: task.priority as 'high' | 'medium' | 'low',
        assignee: task.assigneeName,
        description: task.description || '',
        status: task.status
      }));
      
      this.urgentTasks.set(formattedTasks);
      console.log(`✅ 紧急任务加载完成: ${formattedTasks.length} 个任务`);
    } catch (error) {
      console.error('❌ 紧急任务加载失败:', error);
      this.urgentTasks.set([]);
    }
  }

  // 加载CRM队列数据（已隐藏，暂不使用真实数据）
  private loadCRMQueues(): void {
    // CRM功能暂时隐藏，后续开发时再从Parse查询真实数据
    // 可以从ProjectFeedback表查询客户反馈和咨询记录
    console.log('⏸️ CRM队列功能暂时隐藏');
  }

  // 查看全部咨询列表
  goToConsultationList(): void {
    this.router.navigate(['/customer-service/consultation-list']);
  }
  
  // 加载项目动态
  private async loadProjectUpdates(): Promise<void> {
    try {
      const updates: (Project | CustomerFeedback)[] = [];

      // 1. 查询最新更新的项目
      const projectQuery = this.createQuery('Project');
      projectQuery.include(['contact', 'assignee']);
      projectQuery.descending('updatedAt');
      projectQuery.limit(10);
      const projects = await projectQuery.find();

      for (const project of projects) {
        const contact = project.get('contact');
        updates.push({
          id: project.id,
          name: project.get('title') || '未命名项目',
          customerName: contact?.get('name') || '未知客户',
          status: project.get('status') || '进行中',
          updatedAt: project.get('updatedAt'),
          createdAt: project.get('createdAt')
        });
      }

      // 2. 查询最新客户反馈
      const feedbackQuery = this.createQuery('ProjectFeedback');
      feedbackQuery.include(['contact', 'project']);
      feedbackQuery.descending('createdAt');
      feedbackQuery.limit(10);
      const feedbacks = await feedbackQuery.find();

      for (const feedback of feedbacks) {
        const contact = feedback.get('contact');
        updates.push({
          id: feedback.id,
          projectId: feedback.get('project')?.id || '',
          customerName: contact?.get('name') || '未知客户',
          content: feedback.get('content') || '无内容',
          status: feedback.get('status') || 'pending',
          createdAt: feedback.get('createdAt')
        });
      }

      // 按时间排序
      updates.sort((a, b) => {
        const aTime = ('updatedAt' in a && a.updatedAt) ? a.updatedAt.getTime() : (a.createdAt?.getTime() || 0);
        const bTime = ('updatedAt' in b && b.updatedAt) ? b.updatedAt.getTime() : (b.createdAt?.getTime() || 0);
        return bTime - aTime;
      });

      this.projectUpdates.set(updates);
      console.log(`✅ 项目动态加载完成: ${updates.length} 条动态`);
    } catch (error) {
      console.error('❌ 项目动态加载失败:', error);
      // 不抛出错误，允许其他数据继续加载
    }
  }

  // 处理任务完成
  async markTaskAsCompleted(taskId: string): Promise<void> {
    try {
      const task = this.urgentTasks().find(t => t.id === taskId);
      
      await this.urgentTaskService.markAsCompleted(taskId);
      
      // 记录活动日志
      if (task) {
        try {
          const user = this.currentUser();
          await this.activityLogService.logActivity({
            actorId: user?.id || 'unknown',
            actorName: user?.get('name') || '客服',
            actorRole: user?.get('roleName') || 'customer_service',
            actionType: 'complete',
            module: 'urgent_task',
            entityType: 'UrgentTask',
            entityId: taskId,
            entityName: task.title,
            description: '完成了紧急事项',
            metadata: {
              priority: task.priority,
              projectName: task.projectName
            }
          });
        } catch (logError) {
          console.error('记录活动日志失败:', logError);
        }
      }
      
      // 重新加载任务列表
      await this.loadUrgentTasks();
      console.log('✅ 任务标记为已完成');
    } catch (error) {
      console.error('❌ 标记任务完成失败:', error);
      alert('操作失败，请稍后重试');
    }
  }
  
  // 删除任务
  async deleteTask(taskId: string): Promise<void> {
    if (!await window?.fmode?.confirm('确定要删除这个紧急事项吗？')) {
      return;
    }
    
    try {
      await this.urgentTaskService.deleteUrgentTask(taskId);
      // 重新加载任务列表
      await this.loadUrgentTasks();
      console.log('✅ 任务删除成功');
    } catch (error) {
      console.error('❌ 删除任务失败:', error);
      alert('删除失败，请稍后重试');
    }
  }

  // 处理派单操作
  handleAssignment(taskId: string): void {
    // 标记任务为处理中
    const task = this.urgentTasks().find(t => t.id === taskId);
    if (task) {
      // 初始化处理状态
      this.taskProcessingState.update(state => ({
        ...state,
        [task.id]: { inProgress: true, progress: 0 }
      }));

      // 模拟处理进度
      let progress = 0;
      const interval = setInterval(() => {
        progress += 10;
        
        this.taskProcessingState.update(state => ({
          ...state,
          [task.id]: { inProgress: progress < 100, progress }
        }));

        if (progress >= 100) {
          clearInterval(interval);
          
          // 处理完成后从列表中移除该任务
          this.urgentTasks.set(
            this.urgentTasks().filter(t => t.id !== task.id)
          );
          
          // 清除处理状态
          this.taskProcessingState.update(state => {
            const newState = { ...state };
            delete newState[task.id];
            return newState;
          });
        }
      }, 300);
    }

    // 更新统计数据
    this.stats.pendingAssignments.set(this.stats.pendingAssignments() - 1);
  }

  // 显示任务表单
  async showTaskForm(): Promise<void> {
    // 重置表单数据
    this.newTask = {
      title: '',
      description: '',
      projectId: '',
      spaceId: '',
      stage: '订单分配',
      region: '',
      priority: 'high',
      assigneeId: '',
      deadline: new Date()
    };
    
    // 重置相关状态
    this.deadlineError = '';
    this.isSubmitDisabled = false;
    
    // 计算并设置默认预设时长
    this.setDefaultPreset();
    
    // 加载下拉列表数据
    try {
      const [projects, members] = await Promise.all([
        this.urgentTaskService.getProjects(),
        this.urgentTaskService.getTeamMembers()
      ]);
      
      this.projectList.set(projects);
      this.teamMembers.set(members);
      this.spaceList.set([]); // 初始为空，等待选择项目后加载
    } catch (error) {
      console.error('加载下拉列表数据失败:', error);
    }
    
    // 显示表单
    this.isTaskFormVisible.set(true);
    
    // 添加iOS风格的面板显示动画
    setTimeout(() => {
      document.querySelector('.ios-panel')?.classList.add('ios-panel-visible');
    }, 10);
  }
  
  // 项目选择变化时加载空间列表
  async onProjectChange(projectId: string): Promise<void> {
    if (!projectId) {
      this.spaceList.set([]);
      return;
    }
    
    try {
      const spaces = await this.urgentTaskService.getProjectSpaces(projectId);
      this.spaceList.set(spaces);
    } catch (error) {
      console.error('加载空间列表失败:', error);
      this.spaceList.set([]);
    }
  }
  
  // 设置默认预设时长
  private setDefaultPreset(): void {
    const now = new Date();
    const todayEnd = new Date(now);
    todayEnd.setHours(23, 59, 59, 999);
    
    // 检查3小时后是否超过当天24:00
    const threeHoursLater = new Date(now.getTime() + 3 * 60 * 60 * 1000);
    
    if (threeHoursLater <= todayEnd) {
      // 3小时后未超过当天24:00，默认选中3小时内
      this.selectedPreset = '3';
      this.updatePresetDeadline(3);
    } else {
      // 3小时后超过当天24:00，默认选中当天24:00前
      this.selectedPreset = 'today';
      this.deadlineInput = todayEnd.toISOString().slice(0, 16);
      this.newTask.deadline = todayEnd;
    }
  }
  
  // 处理预设时长选择
  handlePresetSelection(preset: string): void {
    this.selectedPreset = preset;
    this.deadlineError = '';
    
    if (preset === 'custom') {
      // 打开自定义时间选择器
      this.openCustomTimePicker();
    } else if (preset === 'today') {
      // 设置为当天24:00前
      const now = new Date();
      const todayEnd = new Date(now);
      todayEnd.setHours(23, 59, 59, 999);
      
      this.deadlineInput = todayEnd.toISOString().slice(0, 16);
      this.newTask.deadline = todayEnd;
    } else {
      // 计算预设时长的截止时间
      const hours = parseInt(preset);
      this.updatePresetDeadline(hours);
    }
  }
  
  // 更新预设时长的截止时间
  private updatePresetDeadline(hours: number): void {
    const now = new Date();
    const deadline = new Date(now.getTime() + hours * 60 * 60 * 1000);
    
    this.deadlineInput = deadline.toISOString().slice(0, 16);
    this.newTask.deadline = deadline;
  }
  
  // 打开自定义时间选择器
  openCustomTimePicker(): void {
    // 重置自定义时间
    this.customDate = new Date();
    const now = new Date();
    this.customTime = `${now.getHours().toString().padStart(2, '0')}:${now.getMinutes().toString().padStart(2, '0')}`;
    
    // 显示自定义时间弹窗
    this.isCustomTimeVisible = true;
    
    // 添加iOS风格的弹窗动画
    setTimeout(() => {
      document.querySelector('.custom-time-modal')?.classList.add('modal-visible');
    }, 10);
  }
  
  // 关闭自定义时间选择器
  closeCustomTimePicker(): void {
    // 添加iOS风格的弹窗关闭动画
    const modal = document.querySelector('.custom-time-modal');
    if (modal) {
      modal.classList.remove('modal-visible');
      setTimeout(() => {
        this.isCustomTimeVisible = false;
      }, 300);
    } else {
      this.isCustomTimeVisible = false;
    }
  }
  
  // 处理自定义时间选择
  handleCustomTimeSelection(): void {
    const [hours, minutes] = this.customTime.split(':').map(Number);
    const selectedDateTime = new Date(this.customDate);
    selectedDateTime.setHours(hours, minutes, 0, 0);
    
    // 验证选择的时间是否有效
    if (this.validateDeadline(selectedDateTime)) {
      this.deadlineInput = selectedDateTime.toISOString().slice(0, 16);
      this.newTask.deadline = selectedDateTime;
      this.closeCustomTimePicker();
    }
  }
  
  // 验证截止时间是否有效
  validateDeadline(deadline: Date): boolean {
    const now = new Date();
    
    if (deadline < now) {
      this.deadlineError = '截止时间不能早于当前时间，请重新选择';
      this.isSubmitDisabled = true;
      return false;
    }
    
    this.deadlineError = '';
    this.isSubmitDisabled = false;
    return true;
  }
  
  // 获取显示的截止时间文本
  getDisplayDeadline(): string {
    if (!this.deadlineInput) return '';
    
    try {
      const date = new Date(this.deadlineInput);
      return date.toLocaleString('zh-CN', {
        year: 'numeric',
        month: '2-digit',
        day: '2-digit',
        hour: '2-digit',
        minute: '2-digit'
      });
    } catch (error) {
      return '';
    }
  }
  
  // 隐藏任务表单
  hideTaskForm(): void {
    // 添加iOS风格的面板隐藏动画
    const panel = document.querySelector('.ios-panel');
    if (panel) {
      panel.classList.remove('ios-panel-visible');
      setTimeout(() => {
        this.isTaskFormVisible.set(false);
      }, 300);
    } else {
      this.isTaskFormVisible.set(false);
    }
  }
  
  // 处理添加任务表单提交
  async handleAddTaskSubmit(): Promise<void> {
    // 验证表单数据
    if (!this.newTask.title.trim() || !this.newTask.projectName.trim() || !this.deadlineInput || this.isSubmitDisabled) {
      // 在实际应用中，这里应该显示错误提示
     window?.fmode?.alert('请填写必填字段（任务标题、项目名称、截止时间）');
      return;
    }
    
    try {
      // 创建紧急事项
      const task = await this.urgentTaskService.createUrgentTask({
        title: this.newTask.title,
        description: this.newTask.description,
        projectId: this.newTask.projectId,
        spaceId: this.newTask.spaceId || undefined,
        stage: this.newTask.stage,
        region: this.newTask.region,
        priority: this.newTask.priority,
        assigneeId: this.newTask.assigneeId || undefined,
        deadline: new Date(this.deadlineInput)
      });
      
      // 记录活动日志
      try {
        const user = this.currentUser();
        const projectName = this.projectList().find(p => p.id === this.newTask.projectId)?.get('title') || '未知项目';
        
        await this.activityLogService.logActivity({
          actorId: user?.id || 'unknown',
          actorName: user?.get('name') || '客服',
          actorRole: user?.get('roleName') || 'customer_service',
          actionType: 'create',
          module: 'urgent_task',
          entityType: 'UrgentTask',
          entityId: task.id,
          entityName: this.newTask.title,
          description: '创建了紧急事项',
          metadata: {
            priority: this.newTask.priority,
            projectName: projectName,
            stage: this.newTask.stage,
            region: this.newTask.region,
            deadline: this.deadlineInput
          }
        });
      } catch (logError) {
        console.error('记录活动日志失败:', logError);
      }
      
      // 重新加载任务列表
      await this.loadUrgentTasks();
      
      console.log('✅ 紧急事项创建成功');
      
      // 隐藏表单
      this.hideTaskForm();
    } catch (error) {
      console.error('❌ 创建紧急事项失败:', error);
      alert('创建失败，请稍后重试');
    }
  }
  
  // 添加新的紧急事项
  addUrgentTask(): void {
    // 调用显示表单方法
    this.showTaskForm();
  }

  // 项目总数图标点击处理
  handleTotalProjectsClick(): void {
    console.log('导航到项目列表 - 显示所有项目');
    this.router.navigate(['/customer-service/project-list'], {
      queryParams: { filter: 'all' }
    });
  }

  // 新咨询数图标点击处理
  handleNewConsultationsClick(): void {
    this.navigateToDetail('consultations');
  }

  // 待分配数图标点击处理
  handlePendingAssignmentsClick(): void {
    console.log('导航到项目列表 - 显示待分配项目');
    this.router.navigate(['/customer-service/project-list'], {
      queryParams: { filter: 'pending' }
    });
  }

  // 异常项目图标点击处理
  handleExceptionProjectsClick(): void {
    this.navigateToDetail('exceptions');
  }

  handleAfterSalesClick(): void {
    this.router.navigate(['/customer-service/after-sales']);
  }

  // 导航到详情页
  private navigateToDetail(type: 'consultations' | 'assignments' | 'exceptions'): void {
    const routeMap = {
      consultations: '/customer-service/consultation-list',
      assignments: '/customer-service/assignment-list',
      exceptions: '/customer-service/exception-list'
    };
    
    console.log('导航到:', routeMap[type]);
    console.log('当前路由:', this.router.url);
    
    // 添加iOS风格页面过渡动画
    document.body.classList.add('ios-page-transition');
    setTimeout(() => {
      this.router.navigateByUrl(routeMap[type])
        .then(navResult => {
          console.log('导航结果:', navResult);
          if (!navResult) {
            console.error('导航失败，检查路由配置');
          }
        })
        .catch(err => {
          console.error('导航错误:', err);
        });
      
      setTimeout(() => {
        document.body.classList.remove('ios-page-transition');
      }, 300);
    }, 100);
  }

  // 格式化日期
  formatDate(date: Date | string): string {
    if (!date) return '';
    try {
      return new Date(date).toLocaleString('zh-CN', {
        month: '2-digit',
        day: '2-digit',
        hour: '2-digit',
        minute: '2-digit'
      });
    } catch (error) {
      console.error('日期格式化错误:', error);
      return '';
    }
  }

  // 添加安全获取客户名称的方法
getCustomerName(update: Project | CustomerFeedback): string {
  if ('customerName' in update && update.customerName) {
    return update.customerName;
  } else if ('projectId' in update) {
    // 查找相关项目获取客户名称
    return '客户反馈';
  }
  return '未知客户';
}

  // 优化的日期格式化方法
  getFormattedDate(update: Project | CustomerFeedback): string {
    if (!update) return '';
    
    if ('createdAt' in update && update.createdAt) {
      return this.formatDate(update.createdAt);
    } else if ('updatedAt' in update && update.updatedAt) {
      return this.formatDate(update.updatedAt);
    } else if ('deadline' in update && update.deadline) {
      return this.formatDate(update.deadline);
    }
    return '';
  }

  // 添加获取状态的安全方法
getUpdateStatus(update: Project | CustomerFeedback): string {
  if ('status' in update && update.status) {
    return update.status;
  }
  return '已更新';
}

// 检查是否是项目更新
isProjectUpdate(update: Project | CustomerFeedback): update is Project {
  return 'name' in update && 'status' in update;
}

// 检查是否有内容字段
hasContent(update: Project | CustomerFeedback): boolean {
  return 'content' in update;
}

// 获取更新内容
getUpdateContent(update: Project | CustomerFeedback): string {
  if ('content' in update) {
    return (update as CustomerFeedback).content;
  }
  return '';
}

// 处理搜索输入事件
onSearchInput(event: Event): void {
  const target = event.target as HTMLInputElement;
  if (target) {
    this.searchTerm.set(target.value);
  }
}

  // 添加getTaskStatus方法的正确实现
  getTaskStatus(task: Task): string {
    if (!task) return '未知状态';
    if (task.isCompleted) return '已完成';
    if (task.isOverdue) return '已逾期';
    return '进行中';
  }

  // 添加getUpdateStatusClass方法的正确实现
  getUpdateStatusClass(update: Project | CustomerFeedback): string {
    if ('name' in update) {
      // 项目
      switch (update.status) {
        case '进行中': return 'status-active';
        case '已完成': return 'status-completed';
        case '已暂停': return 'status-paused';
        default: return 'status-pending';
      }
    } else {
      // 反馈
      switch (update.status) {
        case '已解决': return 'status-completed';
        case '处理中': return 'status-active';
        default: return 'status-pending';
      }
    }
  }

  // 新增：加载待跟进尾款项目（从Parse真实数据）
  private async loadPendingFinalPaymentProjects(): Promise<void> {
    try {
      const now = new Date();
      const pendingProjects: Array<{
        id: string;
        projectId: string;
        projectName: string;
        customerName: string;
        customerPhone: string;
        finalPaymentAmount: number;
        dueDate: Date;
        status: string;
        overdueDay: number;
      }> = [];

      // 查询所有待付款的尾款记录
      const paymentQuery = this.createQuery('ProjectPayment');
      paymentQuery.equalTo('type', 'final'); // 尾款类型
      paymentQuery.containedIn('status', ['pending', 'overdue']); // 待付款或逾期状态
      paymentQuery.include(['project', 'paidBy']); // 关联项目和付款人信息
      paymentQuery.descending('dueDate'); // 按应付时间倒序
      paymentQuery.limit(20);
      
      const payments = await paymentQuery.find();

      for (const payment of payments) {
        const project = payment.get('project');
        const paidBy = payment.get('paidBy');
        const dueDate = payment.get('dueDate');
        const amount = payment.get('amount');
        const status = payment.get('status');

        if (project && paidBy) {
          // 计算逾期天数
          const overdueDays = status === 'overdue' 
            ? Math.floor((now.getTime() - dueDate.getTime()) / (1000 * 60 * 60 * 24))
            : 0;

          pendingProjects.push({
            id: payment.id,
            projectId: project.id,
            projectName: project.get('title') || '未命名项目',
            customerName: paidBy.get('name') || '未知客户',
            customerPhone: paidBy.get('mobile') || '无电话',
            finalPaymentAmount: amount || 0,
            dueDate: dueDate || new Date(),
            status: status === 'overdue' ? '已逾期' : '待付款',
            overdueDay: overdueDays
          });
        }
      }

      this.pendingFinalPaymentProjects.set(pendingProjects);
      console.log(`✅ 待跟进尾款项目加载完成: ${pendingProjects.length} 个项目`);
    } catch (error) {
      console.error('❌ 待跟进尾款项目加载失败:', error);
      // 不抛出错误，允许其他数据继续加载
    }
  }

  // 新增：格式化日期时间
  formatDateTime(date: Date): string {
    const now = new Date();
    const diffMs = now.getTime() - date.getTime();
    const diffHours = Math.floor(diffMs / (1000 * 60 * 60));
    const diffMinutes = Math.floor(diffMs / (1000 * 60));

    if (diffMinutes < 60) {
      return `${diffMinutes}分钟前`;
    } else if (diffHours < 24) {
      return `${diffHours}小时前`;
    } else {
      return date.toLocaleDateString('zh-CN', { 
        month: 'short', 
        day: 'numeric',
        hour: '2-digit',
        minute: '2-digit'
      });
    }
  }

  // 新增：获取支付状态文本
  getPaymentStatusText(status: string): string {
    switch (status) {
      case 'pending_followup': return '待跟进';
      case 'following_up': return '跟进中';
      case 'payment_completed': return '已支付';
      default: return '未知状态';
    }
  }

  // 新增：开始跟进尾款
  followUpFinalPayment(projectId: string): void {
    console.log(`开始跟进项目 ${projectId} 的尾款`);
    // 这里可以添加实际的跟进逻辑，比如发送消息、创建任务等
    // 导航到项目详情页或打开跟进对话框
    this.router.navigate(['/customer-service/project-detail', projectId]);
  }

  // 新增：查看项目详情
  viewProjectDetail(projectId: string): void {
    this.router.navigate(['/customer-service/project-detail', projectId]);
  }

  // 新增：一键发送大图
  sendLargeImages(projectId: string): void {
    const projects = this.pendingFinalPaymentProjects();
    const project = projects.find(p => p.projectId === projectId);
    
    if (!project) return;
    
    console.log(`正在为项目 ${projectId} 发送大图到企业微信...`);
    
    // 模拟发送过程
    setTimeout(() => {
      const updatedProjects = projects.map(p => {
        if (p.projectId === projectId) {
          return { ...p, largeImagesSent: true };
        }
        return p;
      });
      this.pendingFinalPaymentProjects.set(updatedProjects);
      
      console.log(`✅ 项目 ${projectId} 大图已成功发送到企业微信服务群`);
      console.log(`📱 已同步发送支付成功与大图交付通知`);
      
     window?.fmode?.alert(`🎉 大图发送成功！

✅ 已完成操作：
• 大图已发送至企业微信服务群
• 已通知客户支付成功
• 已确认大图交付完成

项目：${project.projectName}
客户：${project.customerName}`);
    }, 2000);
  }
}